About Us

Hamlet Care Services

Our team of youth and support workers are trained and supported to provide highly therapeutic care on a day-to-day basis to children and young people in the hope of creating a safe space for growth and healing. Our team of professionals will have extensive training in Kaisal’s Hamlet Model and the Hope and Healing Framework along with mandatory training required by our governing bodies.

Hamlet Care Services

A culturally safe space for young people to thrive and experience building their individual ‘Hamlet’. A business initiative developed and co-designed with years of on the ground working experience and networking in the Children, Youth, Community and Education sector.
Hamlet Care introduces young people to an environment that is welcoming, positively active, safe and one where uniqueness and growth is encouraged and acknowledged.
Hamlet Care believes in each young person being an individual, with unique needs, different learning styles and pace including growth. We provide an environment that is dedicated to mentoring, coaching and bringing out the strengths in each individual that will equip them to thrive in the bigger world.
Hamlet Care staff have over 20 years’ experience working with young people and a vast network that they work with to ensure each individual is socially connected and their every day needs are met whether this be physically, mentally or spiritually.

Overview

Hamlet Care - Nurturing Young Minds in Queensland

Overview: Hamlet Care is dedicated to creating a culturally safe and supportive space for young people in Queensland. We are committed to fostering an environment where each individual can thrive and build
their unique potential.

Our Approach: Hamlet Care is a business initiative designed with extensive experience in the Children, Youth, Community, and Education sectors. Our approach is informed by years of hands-on experience and strong local networks.

Welcoming Environment: We provide a space that is warm, safe, and positively engaging, where every child’s uniqueness is celebrated and their personal
growth is supported.
Individual Focus: We recognize that each young person has distinct needs, learning styles, and paces of development. Our programs are tailored to mentor,
coach, and enhance each individual’s strengths.
Holistic Support: Our staff, with over 20 years of combined experience, are dedicated to addressing the physical, mental, and spiritual needs of young people.
We leverage our extensive network to ensure comprehensive support and social connections.

Our Commitment: Hamlet Care is committed to ensuring that every young person in our care has the resources and support they need to thrive in Queensland’s vibrant
community. By prioritizing their individual needs and fostering a nurturing environment, we aim to equip them with the skills and confidence to excel in all areas of life.

Our values

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Our Vision

Every young person is provided the opportunity to create a safe, warm home with customised care, to lead a thriving, healthy and happy life. Our focus extends beyond immediate care to support successful transitions out of home care, integrating wraparound supports based on Kaisal’s Hamlet Model.

Hamlet Care offers culturally safe and holistic care services designed to support young people in creating their individual ‘Hamlet.’ Our approach aligns with Kaisals Hmalet Model inspired by Urie Bronfenbrenner’s ecological theory, recognizing the complex interplay of individual, family, community, and societal factors. We provide:

The Product

Personalized Care: Tailored support to address each young person’s unique needs and developmental stages.
Successful Transitions: Comprehensive planning and support to ensure a smooth transition from out-of-home care to independent
living.
Wraparound Supports: Holistic services that include family engagement, community resources, and systemic supports to enhance overall well-being and integration into the community.

The Leadership

Founded by S. Konrad Fepulea’i, who brings extensive experience in the Children, Youth, Community, and Education sectors, Hamlet Care’s leadership is deeply committed to applying therapeutic approach and Kaisal’s Hamlet Model. As Founder and CEO, Fepulea’i leads with a vision of holistic care that supports successful transitions and long- term stability for young people.

The Overall Industry

In Queensland, numerous residential youth care services exist. Hamlet Care differentiates itself through its comprehensive, co-designed care approach that incorporates ecological theory. By considering the multiple layers of a young person’s environment—ranging from immediate care settings to broader community and societal contexts— Hamlet Care aims to provide more effective and integrated support.

The Competitors

Hamlet Care distinguishes itself with a focus on ecological theory, emphasizing personalized care, successful transitions out of home care, and extensive wraparound supports. Our unique methodology fosters greater stability and long-term success for young people.

The Financial Status

As a not-for-profit organization, Hamlet Care is dedicated to sustainability and ensuring that every dollar received directly benefits our clients. Our financial approach supports our mission to provide comprehensive care and effective transition services.

Future Plans

By 2027, Hamlet Care plans to expand its services beyond Logan City, incorporating more extensive wraparound supports in new regions. By 2037, we aim to have supported over 500 young people, with 25% successfully transitioning into their own ‘Hamlet’ within the broader community, demonstrating long-term stability and growth.

Our Team

S. Konrad Fepulea’ i

Chief Executive Director

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Chief Executive Manager People & Resilience

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Chief Executive Manager Business & Infrastructure

About Us

Hamlet Care Services

Hamlet Care - Nurturing Young Minds in Queensland

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Ownership

Every young person is provided the opportunity to create a safe, warm home with customised care, to lead a thriving, healthy and happy life. Our focus extends beyond immediate care to support successful transitions out of home care, integrating wraparound supports based on Kaisal’s Hamlet Model.

Our Team

S. Konrad Fepulea’ i

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Email

Phone